Welcome to the Leviathan Pits website (the "website"). By accessing and using the website, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions (the "Terms and Conditions"). Your use of the website constitutes your acceptance of these Terms and Conditions.

 

1. Use of the Website

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Any unauthorized or illegal use of the website is strictly prohibited. If you access the website from outside the United Kingdom, you must comply with all local laws and regulations regarding online conduct and acceptable content.

 

2. Content

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All content featured on the website, including text, graphics, logos, images, and software, is the exclusive property of Leviathan Pits or its content suppliers and is protected by UK and international copyright and trademark laws. By using the website, you agree not to reproduce, duplicate, copy, sell, or resell any part of the website without the express written permission of us, in compliance with all relevant UK legal statutes, including but not limited to the Copyright, Designs and Patents Act 1988 and the Digital Economy Act 2010.

 

3. Links and References to Third Parties

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The website may contain links and references to other websites that are not owned or controlled by Leviathan Pits. These links or references are provided for your convenience only and do not constitute an endorsement by Leviathan Pits of the content of these third parties. Leviathan Pits is not responsible for the content of any linked third-party websites and makes no representations or warranties regarding the accuracy or completeness of information provided by the third-party. If you choose to access third-party websites or information provided by the third-party, you do so at your own risk.

 

4. Disclaimer of Warranties

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The website and all content and materials on it are provided on an "as is" basis without any warranties of any kind, either express or implied. Leviathan Pits hereby disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Leviathan Pits does not guarantee that the functions contained on the website will be uninterrupted or error-free and will not be liable for any interruptions or errors.

 

5. Limitation of Liability

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Under no circumstances will Leviathan Pits be liable for any damages of any kind arising from the use of the website, including but not limited to direct, indirect, incidental, punitive, and consequential damages, in accordance with the provisions of applicable UK laws and statues.

 

We will not be liable for any loss or damage caused by us in circumstances where:

(a) there is no breach of a legal duty of care owed to you by us or by any of our directors, employees or agents;

(b) such loss or damage is not a foreseeable result of any such breach;

 

6. Company Information and Addresses
 

Leviathan Pits is a private limited company registered in England and Wales (company number: 14888970), with its registered office located at Bankside 300 Peachman Way, Broadland Business Park, Norwich, Norfolk, United Kingdom, NR7 0LB. This address is used for legal and formal correspondence.
 

For customer visits, inquiries, or the return of products, please use our operational address: Unit 19, Bryn Rodyn, Dolwen Road, Old Colwyn, Conwy, LL29 8UU, United Kingdom. This location houses our workshop and serves as the primary point of contact for our customers seeking to visit us in person or when sending items to us.

 

7. Products

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By placing an order through the website, you agree to enter into a legally binding contract with Leviathan Pits. Please note that all orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

 

Leviathan Pits retains the right to refuse any request made by you. If your order is accepted, we will inform you by email. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods. Leviathan Pits reserves the right to change the price of any product at any time. All prices are inclusive of VAT.

 

8. Cancellation, Returns and Warranties

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Right to Cancel, UK Customers Buying for Private Use

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UK customers buying for private use can cancel standard stock item purchases made online, by telephone or by email within 14 days of delivery.

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The 14 day cancellation period applies to standard stock items only. It does not apply to smokers, pits or fabricated products made to order, made to a selected configuration, made to specific dimensions, personalised, or otherwise made or modified specifically for the customer’s order.

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To cancel an eligible stock item purchase, you must tell us within 14 days of delivery and return the goods within 14 days of telling us.

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Returned goods must include all supplied parts, accessories and documents. You may inspect the goods as you would in a shop, but you must not use them beyond what is necessary to check their nature, characteristics and functioning. If handling beyond this reduces the value of the goods, we may make a reasonable deduction from the refund.

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Cancellation terms do not affect your rights where goods are faulty, not as described, or otherwise fail to meet your statutory rights.

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Effects of Cancellation

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Where a valid cancellation is made, we will refund the price paid for the goods and the standard delivery cost paid by you within 14 days of receiving the goods back.

You are responsible for return shipping costs unless the goods are faulty, not as described, or we agree otherwise in writing.

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Remedies for Faulty Goods

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Goods supplied to customers buying for private use must be as described, of satisfactory quality, fit for purpose, and durable for a reasonable period.

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• Within 30 days of receipt, you are entitled to reject faulty goods and receive a full refund.​

 

• Within the first six months, you are entitled to a repair or replacement, unless repair or replacement is impossible or disproportionate. If repair or replacement is not possible, is unsuccessful, or is not provided within a reasonable time, you are entitled to a refund or price reduction.​

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• After six months, any claim will depend on whether the goods have failed to last a reasonable length of time, taking account of the product, price, use and all other relevant circumstances.

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Leviathan Pits Consumer Warranty

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In addition to your statutory rights, products manufactured by Leviathan Pits Limited and supplied to customers for private, domestic or recreational use are covered by our Consumer Warranty.

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The Consumer Warranty does not apply to products bought or used for any business, trade, catering, hospitality, hire, promotional, public event, demonstration or income generating purpose.

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If a product is bought for private use but later used for any commercial or business purpose, the Consumer Warranty stops applying from the date of first commercial use. Any later warranty claim will be assessed under the Leviathan Pits Commercial Warranty Terms, measured from the original delivery or collection date.

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Unless stated otherwise in writing, the Consumer Warranty is:

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• Five years on products manufactured by Leviathan Pits Limited, including the main steel body, fabricated structure, welds, doors, lids, vents, racks, frames, handles, hinges and other fabricated or fitted parts made or assembled by us.
   

• 12 months on bought in components, including thermometers, probes, gas struts, seals, gaskets, fixings and similar third party components supplied with the product.

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The warranty period starts on the date of delivery or collection. If collection is delayed by more than 14 days after we tell you the product is ready, the warranty period starts on the 15th day after that notification.

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This warranty covers defects in materials or workmanship during normal use, provided the product has been used, stored and maintained in accordance with our guidance.

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This warranty does not cover normal wear, cosmetic change, paint discolouration, surface marking, chipping, heat tint, surface oxidation, rust, corrosion, minor heat distortion, consumable items, misuse, neglect, poor maintenance, over firing, wet or unseasoned fuel, accelerants, impact, improper cleaning chemicals, unauthorised modification or repair, unsuitable storage, site conditions, installation conditions, extraction, ventilation, flue arrangements or other factors outside the product itself.

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If we accept a valid warranty claim, we will repair the defect, replace the defective part, supply replacement parts, arrange inspection or workshop repair, approve a third party repair in writing, or agree another reasonable remedy with you.

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Repair of Faulty Items in Onerous Circumstances

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Some of our products are large, heavy and bespoke. If a fault occurs and returning the product to us would be impractical because of its size, weight, location or shipping constraints, we will work with you to find a reasonable practical solution.

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This can include remote assessment, replacement parts, workshop repair, approved third party repair or another reasonable remedy.

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Any third party repair costs must be approved by us in writing before the work is carried out.

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B2B Purchases and Commercial Use

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The website checkout process is the same for private and business purchases, but different legal terms apply.

B2B transactions do not fall under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013. The 14 day cancellation period for standard stock items does not apply to B2B transactions.

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A business customer includes any customer buying or using a product wholly or partly for business, trade, craft, profession, catering, hospitality, hire, demonstration, promotional use, public facing use or income generating purposes.

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Returns or cancellations for business purchases are accepted at our discretion only, unless agreed by us in writing.

Unless stated otherwise in writing, products supplied to business customers are covered by a 12 month Commercial Warranty against defects in materials and workmanship, starting from the date of delivery or collection.

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The Commercial Warranty applies only to the product identified on the commercial invoice and only to the original business purchaser. It is not transferable without our written consent.

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The Commercial Warranty does not cover normal wear, cosmetic deterioration, paint discolouration, chipping, heat tint, rust, corrosion, surface oxidation, minor heat distortion, consumables, seals, gaskets, probes, thermometers, coatings, sacrificial plates, fire grates, contamination, water ingress, impact, improper cleaning chemicals, over firing, prolonged smouldering operation, chimney fires, wet or unseasoned fuel, accelerants, corrosive environments, neglect, poor maintenance, unauthorised modification or repair, unsuitable installation, site conditions, extraction, ventilation, flue arrangements or inadequate maintenance of associated extraction ductwork.

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If a valid Commercial Warranty claim is accepted, we will repair the defect, replace the defective part or sub assembly, supply parts for repair, approve a third party repair in writing, or agree another reasonable remedy in writing.

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Business customers must report suspected faults as soon as reasonably practicable after identification and, in any event, within 28 days of identification.

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International Customers

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The rights under the Consumer Contracts Regulations 2013 apply to UK customers buying for private use.

For customers outside the UK, cancellation, return, refund and warranty requests will be reviewed on a case by case basis, subject to applicable law and the terms agreed at the time of sale.

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The cost and responsibility of returning items from outside the UK rests with the customer unless the item is faulty, not as described, or we agree otherwise in writing.

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International business customers are responsible for complying with local laws and regulations regarding import, installation, safety and use of our products.

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Unable to Supply

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If we are unable to supply a product, for example because it is not in stock, no longer available, cannot be manufactured, or because of an error in the price or description on our website, we will inform you by email and will not process your order.

If you have already paid for the goods, we will refund you the full amount as soon as reasonably possible.

  

9. Shipping

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Shipping fees and delivery times will be determined based on the shipping destination and the size and weight of your order. Please contact us should you require assistance with large domestic or international shipments.

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We will provide you with a tracking number once your order has been shipped. Please note that we are not responsible for any delays caused by the shipping carrier.

Customs, Duties, and Taxes: International customers are responsible for any customs, duties, and taxes applicable to their order. These fees are not included in the purchase price or shipping costs, unless expressly stated, and must be paid by the customer upon receipt of the shipment. Please ensure the relevant due diligence has been performed prior to making international purchases to avoid any unintended fees.

 

10. Promotions, Contests, and Sweepstakes

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Leviathan Pits may offer promotions, contests, and sweepstakes through its website, social media pages, or other platforms. These promotions may have additional terms and conditions that will be made available at the time of the promotion. It is the responsibility of the participant to read and understand these additional terms and conditions before participating.

 

By participating in a Leviathan Pits promotion, contest, or sweepstake, you agree to release Leviathan Pits and its affiliates, officers, directors, employees, and agents from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with the promotion, contest, sweepstakes, or acceptance, possession, or use of any prize or product.

 

Leviathan Pits is not responsible for any errors or omissions in the promotion, contest, or sweepstakes materials, or for any technical malfunctions of any website or platform. Leviathan Pits reserves the right to modify, cancel, or terminate any promotion, contest, or sweepstakes at any time without prior notice.

 

11. Governing Law

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These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any legal action arising out of or relating to these Terms and Conditions shall be filed only in the courts located within the United Kingdom, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.

 

12. Severability

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If any provision of these Terms and Conditions is deemed unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

 

13. Changes to the Terms and Conditions

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Leviathan Pits reserves the right to revise these Terms and Conditions at any time and for any reason. It is your responsibility to check the website periodically for any changes to the Terms and Conditions.

 

Last updated: January 1, 2026